Guest Room Maintenance Associate

1 week ago


College Station, Texas, United States Wyndham Hotels & Resorts Full time

Position: Housekeeping Assistant

Company Overview:

Wyndham Hotels & Resorts is recognized as the largest hotel franchisor globally, offering a wide range of hotel management services. With a diverse portfolio of over 20 brands, we operate more than 9,000 hotels across 80 countries, ensuring exceptional experiences for travelers worldwide.

Job Summary:

The Housekeeping Assistant plays a crucial role in maintaining the cleanliness and overall appearance of guest accommodations. This position involves executing cleaning tasks in alignment with company standards for quality and guest satisfaction, while also providing support to the housekeeping and laundry teams. In the absence of the housekeeping supervisor, this role may require acting as the supervisor.

Key Responsibilities:

  1. Perform thorough cleaning of guest rooms and bathrooms, ensuring adherence to established cleanliness standards.
  2. Assist in supervising housekeeping staff and coordinating daily cleaning schedules.
  3. Respond promptly to guest requests for additional supplies, ensuring their needs are met efficiently.
  4. Maintain safety and security protocols while performing cleaning duties.
  5. Conduct inspections of rooms and bathrooms to verify quality standards are met.
  6. Support the training and onboarding of new housekeeping staff.
  7. Report any maintenance issues or repairs needed in guest rooms to the appropriate department.

Qualifications:

Education: High school diploma or GED preferred.

Experience: Previous experience in commercial cleaning is required; supervisory experience is preferred.

Physical Requirements:

Candidates must be capable of working in a fast-paced environment, standing and walking for extended periods, and performing physical tasks such as kneeling and reaching. Flexibility in scheduling is essential.

Team Collaboration:

Wyndham Hotels & Resorts values teamwork and encourages collaboration among staff members. The Housekeeping Assistant should be willing to assist colleagues in various tasks and accept additional responsibilities as assigned.

Commitment to Guest Satisfaction:

Deliver exceptional service by greeting guests warmly and addressing their needs promptly. Ensure that every guest has a positive experience during their stay.

Join our dedicated team at Wyndham Hotels & Resorts, where we strive to provide memorable experiences for our guests through exceptional service and a commitment to quality.


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