Care Coordinator

4 hours ago


Worcester, Massachusetts, United States Central Community Health Partnership Full time
About Central Community Health Partnership

Central Community Health Partnership is a collaboration of premier human service organizations in Central Massachusetts that has been selected to provide Behavioral Health Community Partner and Long-term Services and Supports through the MassHealth program. Our vision is integrated care that ensures that every member receives the right care at the right time, making good health and wellness a reality, not a dream.

Job Summary

We are seeking a Care Coordinator to join our team. The Care Coordinator will serve as the primary point of contact for individuals enrolled in our Long-term Support Services (CCHP/LTSS) Community Partners Program. The Care Coordinator will provide outreach, engagement, assessment, and person-centered treatment planning to ensure that individuals receive the right care at the right time.

Key Responsibilities
  • Provide information about the care management program, including benefits, requirements, and program structure, in a way that can be easily understood by the member.
  • Schedule and conduct in-person assessments within prescribed timelines and maintain contact on a regular basis in accordance with contractual requirements and individual needs.
  • Utilize a person-centered framework to identify the enrollee's and/or caregiver's goals, preferences, desired level of involvement, and address any cultural considerations or interpreter services needed.
  • Coordinate access to services/fulfillment of integrated health needs with providers, including specialists, primary care physicians, social service agencies, and others as directed by the care plan.
Qualifications
  • Bachelor's degree in a health-related field preferred. High school diploma/GED and/or applicable experience in community-based behavioral health support programs as a community health worker, peer specialist, or recovery coach may be substituted for degree.
  • Valid driver's license with a reliable and appropriately insured vehicle required.
  • Experience working with adults with developmental disabilities/geriatric population, experience with accessing local resources, navigating health, behavioral health, and/or substance abuse treatment systems, and excellent communication, documentation, time management, and organizational skills strongly preferred.


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