Overnight Residential Program Manager

1 month ago


Tinley Park, Illinois, United States Crisis Center for South Suburbia Full time
Job Summary

Crisis Center for South Suburbia seeks a highly skilled and compassionate Overnight Residential Program Manager to oversee the day-to-day operations of our emergency shelter program. As a key member of our team, you will be responsible for ensuring the safety and security of our clients, providing exceptional client services, and maintaining a cooperative communal living environment.

Key Responsibilities
  • Safety and Security: Ensure the safety and security of clients and staff by implementing and enforcing shelter rules and regulations.
  • Client Services: Provide interventions, support, and encouragement to residents to support their service plan goals, facilitate shelter tours, and assign client rooms and supplies.
  • Operational and Administrative Duties: Complete all paperwork accurately and efficiently, maintain client records, manage meal oversight and counts, and identify and report any needed shelter repairs.
Requirements
  • 3-5 years of experience in a related field, including 1 year of residential management experience.
  • Food Sanitation Certification and proficiency in Microsoft Office (Excel, Word, PPT).
  • Strong project management and personal workflow skills, with the ability to work independently and as part of a team.
What We Offer
  • Paid time off and training and development opportunities.
  • Wellness resources and a supportive work environment.


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