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Retail Customer Service Representative

2 months ago

South Point, Ohio, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive attitude, greet members, and thank them for their business.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment, multitask, and maintain a high level of productivity.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
What We Offer
  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off, including vacation, sick leave, and holidays.
About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service, driving sales growth, and creating a positive shopping experience for our members.