Customer Service Associate

3 weeks ago


South Point, Ohio, United States UniFirst Full time

Key Responsibilities:
As a Customer Service Representative at UniFirst, you will handle telephone inquiries, take orders over the phone, perform data entry, provide inside support to sales representatives, help resolve customer issues, process credits and exchanges, and collect accounts receivables. You will also receive walk-in customers, show samples, measure, and take orders.

What You'll Do:
• Handle customer inquiries and resolve issues in a timely and professional manner
• Provide excellent customer service and support to internal and external customers
• Collaborate with sales representatives to provide inside support and resolve customer issues
• Process credits and exchanges, and collect accounts receivables
• Receive and assist walk-in customers
• Maintain accurate records and data entry



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