Retail Operations Supervisor
2 weeks ago
Role Overview: The Retail Operations Supervisor is instrumental in managing daily store activities in collaboration with the General Manager. This position is crucial for maintaining high standards of store presentation and ensuring that all team members execute their responsibilities effectively and efficiently. A positive, friendly, and enthusiastic demeanor is essential for success in this role.
Key Responsibilities:
- Delivering exceptional customer service and maintaining store cleanliness
- Overseeing financial elements related to food costs and labor targets during shifts
- Creating and adhering to labor schedules and product forecasts
- Training, guiding, and inspiring team members
- Ensuring product preparation meets brand quality standards
- Monitoring and managing all store service equipment
Qualifications:
- Availability to work a minimum of 40 hours per week (or more as necessary)
- Must be at least 18 years old
- A minimum of 6 months experience in Quick Service Restaurants (QSR) or Fast Food; managerial experience is preferred but not mandatory
- Ability to thrive in fast-paced and high-pressure environments
- Capable of organizing and prioritizing tasks with minimal oversight
- Willingness to provide constructive feedback and suggestions for store improvement
- Reliable transportation is essential
- Strong communication, leadership, and organizational skills
- Physical ability to occasionally lift up to 25 lbs.
- Dependable attendance and punctuality are required
- A collaborative team player focused on customer satisfaction
- Open to learning and adapting based on supervisory guidance to enhance efficiency and customer service
Benefits:
- Opportunity for internal promotion to a salaried General Manager role
- Comprehensive training programs
- Significant career advancement and salary growth potential
- Paid training sessions
- Eligibility for monthly performance bonuses
- Full-time employees can access company-sponsored Health, Vision, and Dental Insurance
- Full-time Retail Operations Supervisors may receive paid vacation and monthly bonuses.
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