Administrative IT Assistant

3 days ago


Washington, Washington, D.C., United States The Midtown Group Full time

The Midtown Group is seeking a highly organized and detail-oriented IT Operations Administrative Assistant to join our team in Washington DC.

About the Role

This is a unique opportunity to work in a dynamic environment where you will provide administrative and operational support to our IT and operations departments.

Key Responsibilities
  • Provide daily administrative support to the IT and operations teams, including scheduling, calendar management, and preparing reports.
  • Maintain, organize, and update IT documentation, manuals, and SOPs. Ensure proper filing and retrieval of critical records.
  • Assist with Tier 1 support requests, including password resets, basic troubleshooting, and escalating technical issues to senior IT staff.
  • Support IT staff by monitoring system performance, reporting incidents, and helping with system updates or patch management.
  • Provide administrative assistance on IT-related projects, including tracking timelines, deployment of equipment, obtaining equipment user agreements, coordinating resources, and updating status reports.

What We Offer:

  • A competitive salary of $65,000 - $75,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.


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