Customer Service Representative
1 week ago
We are seeking a skilled and enthusiastic Receptionist to join our team at Peoria Ford. As a key member of our front desk team, you will be responsible for answering a multi-line switchboard, greeting and receiving prospects and customers, and directing them to the correct department.
Responsibilities:
- Answer dealership group phones and communicate with callers in a professional, friendly, and efficient manner
- Direct customers to the correct department and introduce them to the salesperson
- Work cooperatively with the sales and other internal teams
- Provide excellent customer service and maintain a positive attitude
- Perform other duties as assigned
Qualifications:
- Must be available nights and weekends
- Excellent listening and communication skills, with a positive and outgoing personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance and eagerness to improve on all aspects
- Valid driver's license and clean driving record
We offer:
- 401k
- Medical Insurance
- Dental Insurance
- Vision
- And much more for full-time employees
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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