Work Order Coordinator
4 weeks ago
At Innovation At Work, we are seeking a highly skilled Work Order Clerk to join our team. As a key member of our facilities operations team, you will be responsible for receiving and processing maintenance requests, ensuring timely and efficient resolution of issues.
Key Responsibilities:
- Receive and process incoming calls and emails, prioritizing and assigning tasks as needed.
- Submit work orders into our computerized maintenance management system (CMMS), ensuring accurate and timely completion.
- Communicate with maintenance personnel to assign and dispatch work orders, ensuring prompt resolution of issues.
- Provide updates to requestors on the status of their service requests, ensuring transparency and accountability.
- Conduct routine reviews of completed work orders to ensure accuracy and completeness, identifying areas for improvement.
Requirements:
- Previous experience in telephone operating experience, with a minimum of one year working on a helpdesk.
- Proficient in using office software, including Microsoft Office and Excel.
- Strong organizational and time-management skills, with the ability to work under pressure and stressful conditions.
- Effective communication and interpersonal abilities, with the ability to meet and deal with people from diverse backgrounds.
Why Join Our Team?
As a Work Order Clerk at Innovation At Work, you will have the opportunity to work in a dynamic and fast-paced environment, contributing to the delivery of high-quality facilities operations services. You will be part of a team that values collaboration, innovation, and customer satisfaction.
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