Seafood Order Coordinator
4 weeks ago
As a Seafood Order Writer at Whole Foods Market, you will be responsible for replenishing and merchandising seafood products, participating in WFM programs for purchasing and promotions, and monitoring inventory control. You will also assist in organizing and developing promotional displays and maintaining OTS standards. Additionally, you will provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
Key Responsibilities
Replenish products through proper buying procedures
Order seafood products and maintain appropriate back stock levels
Monitor and act upon open PO reports for both purchases and credits in an accurate and timely manner
Control spoilage/shrink; achieve turn goals; participate in inventory
Complete spoilage, sampling, temperature, and sweep worksheets as required
Ensure orders for product are timely and accurate to monitor inventory turns
Oversee customer special order procedure
Analyze and control product transfers, waste, and spoilage
Support leadership in conducting inventories
Maintain financial profitability by meeting and exceeding purchasing and sales targets
Separate, scan, and dispose of spoilage/shrink
Arrive to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings
Provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques; answer phones and pages promptly and courteously
Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards
Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing
Immediately report safety hazards and violations
Perform other duties as assigned by store, regional, or national leadership
Requirements
Comprehensive knowledge of seafood products
Working knowledge and application of all seafood merchandising expectations
Ability to educate team on product knowledge and convey enthusiasm
Strong basic math skills
Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems
Strong to excellent communication skills and willingness to work as part of a team
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
Ability to follow directions and procedures; effective time management and organization skills
Passion for natural foods and the mission of Whole Foods Market
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
Understanding of and compliance with WFM quality goals
Desired Work Experience
12+ months retail experience
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