Food and Beverage Operations Manager
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Food & Beverage Supervisor to join our team at Hollywoodbr. As a Food & Beverage Supervisor, you will be responsible for providing guidance and daily supervision to staff in the department, supporting and administering operational goals, and monitoring achievements of performance and profit objectives.
Key Responsibilities:
- Provide guidance and daily supervision to staff in the department
- Support and administer operational goals and monitor achievements of performance and profit objectives
- Adhere to scheduling and coordinate with manager any scheduling concerns, with attention to guest satisfaction
- Maintain product menu and assist in recording product inventories
- Maintain established quality assurance procedures to ensure acceptable health department and customer service standards
- Must follow all intoxication procedures to ensure the safety of all guests
- Responsible for supporting compliance to departmental budgets
- Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs
- Assist in conducting pre-shift meetings to relay pertinent information on assigned shift
- Assist Manager with administrative duties, as needed
- Assist in cleaning and reset of F&B Outlet(s) as necessary during assigned shift
- Monitor appearance of food/beverage served and communicate deviations in accordance with established standard
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
- Maintain strict confidentiality in all departmental and company matters
Requirements:
- Must be at least 21 years of age
- High school diploma or GED required; one to two years Beverage or equivalent experience, or equivalent combination of education and experience
- Prior gaming experience preferred
- Minimum of one year supervisory experience preferred
- Must have excellent verbal and written communication skills
- Must have 2-3+ years of supervision experience in food & beverage
- Must be proficient in Microsoft applications (Excel, Word, and Outlook)
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Equal Opportunity Employer
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