Senior Business Analyst, Digital Commerce Insights

4 weeks ago


Needham, Massachusetts, United States SharkNinja Full time

At SharkNinja, we're committed to delivering exceptional customer experiences through our digital commerce platforms. As a Senior Business Analyst, Digital Commerce Insights, you'll play a pivotal role in leveraging data to drive growth and optimize our digital commerce operations.

The ideal candidate will have a strong analytical mindset, with the ability to synthesize large data sets and provide clear, actionable insights. You'll work closely with cross-functional teams, including e-commerce, product, marketing, and UX, to support data-driven decision-making and provide insights that drive digital commerce initiatives.

Key responsibilities will include analyzing digital commerce performance across our direct-to-consumer (DTC) website and third-party marketplaces, identifying trends, opportunities, and areas for improvement. You'll also conduct deep-dive analyses into customer behavior, traffic sources, funnel performance, and conversion rates to identify optimization opportunities.

Additionally, you'll provide data-driven recommendations to improve the user experience, increase conversion, and drive revenue growth. You'll track key performance indicators (KPIs) such as site traffic, page load times, cart abandonment, customer lifetime value (CLV), and channel performance.

As a Senior Business Analyst, Digital Commerce Insights, you'll have the opportunity to make a meaningful impact on our digital growth and contribute to the success of our company.

Responsibilities:

  • Analyze digital commerce performance across SharkNinja's DTC website and third-party marketplaces
  • Conduct deep-dive analyses into customer behavior, traffic sources, funnel performance, and conversion rates
  • Provide data-driven recommendations to improve the user experience, increase conversion, and drive revenue growth
  • Track key performance indicators (KPIs) such as site traffic, page load times, cart abandonment, customer lifetime value (CLV), and channel performance

Requirements:

  • Bachelor's degree in Business, Data Science, Marketing Analytics, or related field
  • 3+ years of experience in a digital commerce, e-commerce analytics, or digital marketing analytics role
  • Proven experience analyzing e-commerce performance data, digital marketing metrics, and customer journey analytics
  • Strong experience with analytics tools such as Google Analytics, Adobe Analytics, Power BI, Tableau, or similar platforms

What We Offer:

At SharkNinja, we're committed to creating a diverse and inclusive work environment that values each unique voice and perspective. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Join our team and contribute to the success of our company. Apply now to become a Senior Business Analyst, Digital Commerce Insights at SharkNinja.



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