Mission Critical Facilities Engineer
2 days ago
The Site Engineer II position is a key member of the site-level Data Center Operations team, responsible for ensuring the smooth operation of our data center facilities. This role reports directly to the Manager Engineering Operations and is assigned to one or more of our data center properties.
Responsibilities- Contribute to the daily site operation, including creation and modification of site operating procedures, contribute to creation of change management tickets, creation of timely incident reporting, site maintenance and repairs/inspections to help ensure Digital Realty's data center operations achieve the highest level of availability.
- Gain a complete understanding of the following DLR and site-related items: facility layout and operation of MEP systems, equipment nomenclature standards and equipment locations, facility drawings and equipment specifications, equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
- Develop or improve SOPs for site-specific equipment and gain a good understanding and knowledge of the local customers' business and data center operation.
- Support various accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc., as may be required by Digital Realty.
- Complete DLR Critical Awareness Training.
- At least 3 years of experience in mission critical facilities operating/engineering or equivalent equipment experience, including assets associated with mission critical engineering relevant to the specific site.
- Hands-on electrical or mechanical skill and competence in the area of non-expertise.
- Strong knowledge of various UPS Systems and architectures, cooling systems and architectures, infrastructure redundancy configurations and equipment, and energy efficiency principles.
- Strong interpersonal, presentation, and communication skills, with the ability to respond effectively, verbally, in writing to sensitive issues, complex inquiries, or complaints.
- Detail-oriented with strong organizational skills and proficiency in Microsoft Word, Excel, and Outlook, with familiarity with Microsoft Project, Adobe Acrobat, Visio, or AutoCad.
- Basic understanding of emergency situations and escalation processes, as well as strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems.
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation, and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
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