Clinical Application Analyst
4 weeks ago
Community Care Plan is seeking a skilled Clinical Application Analyst to join our team. As a key member of our healthcare IT department, you will be responsible for implementing, configuring, and optimizing clinical software applications to support our organization's mission.
Key Responsibilities:- Implement and configure clinical application software applications, with a focus on JIVA (ZeOmega).
- Provide support during go-live and rollout phases, and monitor and address application issues.
- Participate in the planning and execution of system upgrades, patches, and other maintenance activities to ensure minimal disruption to clinical operations.
- Provide end-user training and support for clinical applications to ensure effective utilization of the systems.
- Maintain up-to-date documentation for all clinical applications, including system configurations, data flows, and user guides.
- Work with various teams to improve clinical system functionality and optimize workflows through system customization.
- Propose system modifications to improve effectiveness and efficiencies based on user feedback and system performance.
- Conduct regular system audits to ensure data integrity, security, and compliance with industry standards and regulations, including HIPAA.
- Collaborate with help desk and vendors to resolve escalated issues.
- Perform data analysis, identify issues, and implement solutions to improve data accuracy and reporting.
- Bachelor's degree in Computer Science, Information Systems, Health Informatics, or a related field.
- Minimum of two years' experience in a health data analyst role, clinical application support, or healthcare IT.
- Experience with JIVA (ZeOmega) or similar clinical applications is highly preferred.
- Strong problem-solving skills with the ability to troubleshoot complex technical issues.
- Excellent communication skills, with the ability to collaborate effectively with both technical and clinical staff.
- Experience working in a health plan or managed care organization is preferred.
The work environment is dynamic and fast-paced, with a focus on delivering high-quality results. The ideal candidate will be able to work effectively in a team environment and communicate complex technical information to both technical and non-technical stakeholders.
Community Care Plan is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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