Payment Operations Specialist

2 days ago


Livermore, California, United States CAMP Systems Full time
Job Description

We are seeking a highly skilled Payment Operations Specialist to join our team. As a key member of our payment operations team, you will be responsible for managing payment transactions with the utmost attention to service quality, data security, and regulatory adherence.

Key Responsibilities:
  • Lead new members worldwide through initiation and Know Your Business (KYB) procedures.
  • Introduce and drive cutting-edge payment features.
  • Offer payment assistance and resolve transactional issues.
  • Provide swift resolutions and valuable insights to relevant teams for development and delivery.
  • Assist internal teams with payment development, aiming for operational excellence.
  • Collaborate with product, engineering teams, and external partners to troubleshoot and address payment issues systematically.
  • Ensure a seamless transaction experience.
  • Contribute to the enhancement of payment systems through strategic automation.
Requirements:
  • Three years of experience in electronic payments or compliance.
  • A Bachelor's degree in Finance, Business Administration, or related field.
  • Rich history of cross-functional collaboration with departments such as Product, Finance, Legal, CX, and Engineering.
  • Proven track record in spearheading continuous improvement initiatives.
  • Robust problem-solving capabilities.
  • Exceptional communication skills to bridge cultural divides and operate across different time zones.
  • Customer-focused and strategic mindset with a data-driven approach.
  • Experience in establishing and monitoring key metrics.
  • Proactive in independently identifying and addressing issues.
  • Adaptive to change with ease and committed to continuous learning and development.
About Us:

Avinode Group is a leading provider of B2B software solutions for Business Aviation professionals. We offer a fully connected suite of essential tools to enable our customers to manage, source, and book aircraft. Our team is passionate about delivering exceptional service and support to our customers.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application with your CV and cover letter in English.



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