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Insurance Claims Examiner

2 months ago

Knoxville, Tennessee, United States Progressive Insurance Full time

Job Summary

We are seeking a highly skilled and experienced Claims Adjuster - Auto Damage to join our team at Progressive Insurance. As a Claims Adjuster - Auto Damage, you will be responsible for serving as our point of contact with customers, directing and making decisions regarding the repair process from beginning to end.

Key Responsibilities

  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Requirements

  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation and Benefits

  • $63,300 - $77,400/year
  • Gainshare bonus up to 16% of your eligible earnings based on company performance

Additional Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

About Progressive

Progressive is a leading insurance company that values innovation, purpose, and values. We are committed to providing excellent customer service and creating a positive work environment for our employees.