Customer Service Ambassador

4 weeks ago


Rogers, Arkansas, United States KFC Full time
Job Description

You are the face of KFC, the first point of contact for our customers. As a key member of our team, you play a vital role in delivering exceptional customer experiences. Your friendly demeanor and warm smile set the tone for a positive interaction, making every customer feel valued and appreciated.

Key Responsibilities:

  • Step Change Thinker
    • Take initiative in solving problems and finding solutions.
  • Know How Builder
    • Develop your skills and knowledge through our comprehensive training program.
  • People Grower
    • Lead by example and promote a positive, inclusive work environment.
    • Recognize and reward team members for their contributions and achievements.
  • Action Driver
    • Deliver exceptional customer service by following our standards and procedures.
    • Work collaboratively with your team to achieve sales goals and improve customer satisfaction.
  • Intentionality to Lead
    • Focus on achieving excellence in your current role, laying the foundation for future growth and development.

Other Requirements:

  • Be punctual and reliable, with a flexible approach to scheduling.
  • Meet the physical demands of the role, including lifting up to 25 pounds and standing for long periods.
  • Follow all safety procedures and protocols, including those related to food handling and equipment operation.


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