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Executive Director of Operations

2 months ago

Schaumburg, Illinois, United States Roto-Rooter Plumbing and Drain Service Full time

Market Development Leader

Roto-Rooter Plumbing and Drain Service is seeking a seasoned professional to lead our market development efforts in the Midwest Region. As a Market Development Leader, you will play a critical role in driving sales and profit growth, while ensuring exceptional customer service.

Key Responsibilities:

  • Develop and execute strategic plans to drive sales and profit growth in assigned markets.
  • Lead a team of managers and supervisors to achieve sales and profit goals, while maintaining high levels of customer satisfaction.
  • Monitor and report on key performance indicators, including sales, profit, and customer satisfaction.
  • Collaborate with the Regional Vice President to develop and implement business strategies that align with company goals.
  • Ensure compliance with all regulatory requirements and company policies.
  • Identify and capitalize on new business opportunities to drive growth and expansion.

Requirements:

  • Minimum 3-5 years of experience in a leadership role, preferably in a service-related industry.
  • Proven track record of driving sales and profit growth, while maintaining high levels of customer satisfaction.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
  • Bachelor's degree in business or a related field is preferred.