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T-Mobile Wireless Sales Representative

2 months ago

Maryland City, Maryland, United States GP Mobile Full time
About GP Mobile

GP Mobile is a leading Authorized T-Mobile Retailer with a strong presence in the US market. We are committed to providing exceptional customer service and offering a wide range of T-Mobile products and services.

Job Summary

We are seeking a highly motivated and customer-focused Wireless Sales Associate to join our team. As a Wireless Sales Associate, you will be responsible for providing outstanding customer service, making recommendations based on customer specifications, and utilizing digital tools to enhance the customer experience.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on the latest T-Mobile products and services, making recommendations to customers based on their needs and specifications.
  • Digital Tools: Utilize digital tools to provide outstanding customer service, including online ordering and self-service options.
  • Relationship Building: Build strong relationships with customers, peers, and store leaders, learning and sharing ideas to provide the best T-Mobile service.
Requirements
  • Positive Attitude: Possess a positive attitude with self-motivation and a willingness to learn and adapt to new situations.
  • Customer Focus: Demonstrate a strong customer focus, with the ability to balance customer needs and performance goals.
  • Experience: 6 months of customer service and/or sales experience, with a retail environment preferred.
Benefits
  • Competitive Pay: Earn a competitive hourly rate of $24.00.
  • Benefits Package: Enjoy a comprehensive benefits package, including dental, health, life, and vision insurance.
  • Professional Development: Participate in professional paid training and development programs to enhance your skills and career growth.