Site Reliability Engineer Lead

2 weeks ago

Tempe, Arizona, United States KUBRA Full time
Job Title: Team Lead, Site Reliability

We are seeking an experienced Site Reliability Engineer to lead our DevOps team in optimizing our customer experience management platforms.

Key Responsibilities:
  • Ensure infrastructure and applications perform within established Service Level Agreements (SLA) and Service Level Objectives (SLO).
  • Maintain well-documented standards and best practices to ensure services are built for high availability and security.
  • Implement appropriate automation and observability to achieve low and continuously improving mean time to recovery (MTTR) for service-impacting incidents.
  • Document any incidents thoroughly, along with corresponding problem records and corrective actions.
  • Participate in the Architectural Review Process for new and existing services, ensuring compliance with high-availability, observability, security, and cost efficiency standards.
  • Enhance governance processes to ensure all platform components meet current standards.
  • Lead root cause analysis for major incidents, communicating with senior stakeholders, driving problem-solving, and debugging using best practice techniques.
  • Design and conduct fault injection experiments to identify potential weak points in high-availability architecture and work with engineering teams to remediate findings.
  • Collaborate with engineering teams to optimize infrastructure for security, resiliency, and cost targets based on collected feedback.
  • Document processes and maintain records related to infrastructure procedures and strategies, ensuring appropriate alerts and support procedures are in place for quick incident remediation.
Requirements:
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience.
  • 5+ years of experience in site reliability engineering or a related field.
  • Proven leadership and team management experience.
  • Experience with systems programming languages, such as Go or Python, and shell scripting.
  • Proficient with Terraform and infrastructure as code principles.
  • Demonstrated proficiency in public cloud environments, particularly AWS.
  • Hands-on experience with Kubernetes management within AWS EKS.
  • Experience with CI/CD automation tools, such as CircleCI and ArgoCD.
  • Experience with monitoring and logging using tools like Prometheus, Grafana, Open Telemetry, CloudWatch, and Honeycomb.
  • AWS and Kubernetes Certifications (Solutions Architect, SysOps Administrator, DevOps Engineer, CKA, CKS, CKAD, KCNA) are desirable.
About KUBRA:

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America.

We offer a casual work environment, competitive compensation, and a stellar benefits program.

We place a tremendous amount of responsibility on our team members to be productive, focused, and self-motivated.

We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.

  • Site Reliability Engineer Lead

    3 weeks ago

    Tempe, Arizona, United States KUBRA Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer Lead to join our team at KUBRA. As a key member of our DevOps team, you will be responsible for guiding our efforts in optimizing our customer experience management platforms.Key ResponsibilitiesEnsure that infrastructure and applications perform within established Service Level...

  • Site Reliability Engineer Lead

    2 weeks ago

    Tempe, Arizona, United States KUBRA Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer Lead to join our team at KUBRA. As a key member of our DevOps team, you will be responsible for guiding our efforts in optimizing our customer experience management platforms.Key ResponsibilitiesEnsure infrastructure and applications perform within established Service Level Agreements...

  • Site Reliability Engineer

    2 weeks ago

    Tempe, Arizona, United States Trident Consulting Full time

    Job Title: Site Reliability EngineerTrident Consulting is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the stability and reliability of our production systems.Key Responsibilities:Lead production stability efforts by preventing production issues and improving...

  • Site Reliability Engineer

    2 weeks ago

    Tempe, Arizona, United States Trident Consulting Full time

    Job DescriptionTrident Consulting is seeking a highly skilled Site Reliability Engineer to join our team. As a key member of our technical staff, you will be responsible for ensuring the stability and reliability of our production systems.Key ResponsibilitiesLead the production stability effort by preventing production issues and improving production...

  • Site Reliability Engineer

    7 days ago

    Tempe, Arizona, United States KUBRA Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our team at KUBRA. As a key member of our DevOps team, you will be responsible for ensuring the stability, reliability, and efficiency of our customer experience management platforms.Key ResponsibilitiesEnsure that infrastructure and applications perform within established...

  • Site Reliability Engineer

    4 weeks ago

    Tempe, Arizona, United States KUBRA Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our dynamic team at KUBRA. As a Site Reliability Engineer, you will play a critical role in ensuring the high availability, security, and performance of our cloud infrastructure.Key ResponsibilitiesDesign and implement scalable and secure cloud infrastructure using AWS and...

  • Site Reliability Engineer

    4 weeks ago

    Tempe, Arizona, United States KUBRA Full time

    About the RoleWe are seeking a highly skilled Site Reliability Engineer to join our dynamic team at KUBRA. As a key member of our cloud operations team, you will be responsible for ensuring the high availability, security, and performance of our cloud-based infrastructure.Key ResponsibilitiesDesign and implement scalable and secure cloud infrastructure using...

  • Senior Site Reliability Engineer, Platform Engineering

    2 weeks ago

    Tempe, Arizona, United States Gen Digital Full time

    About Gen DigitalGen Digital is a global company that powers Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner.Our combined heritage is rooted in providing safety for the first digital generations.We bring leading technology solutions in cybersecurity, privacy, and identity protection to...

  • Lead Data Engineer

    7 days ago

    Tempe, Arizona, United States Wolters Kluwer DXG U.S., Inc. Full time

    Job Title: Lead Data EngineerWolters Kluwer Tax & Accounting is seeking a highly skilled Lead Data Engineer to join our team. As a Lead Data Engineer, you will play a key role in designing and developing highly optimized and reliable enterprise-level data pipelines to move data to data warehouses in real-time.Key Responsibilities:Participate in and lead a...

  • Lead Network Engineer

    4 weeks ago

    Tempe, Arizona, United States Wolters Kluwer United States Inc. Full time

    Job Title: Lead Network EngineerWolters Kluwer Global Business Services (GBS) is a leading provider of services to business units in the areas of technology, sourcing, procurement, legal, finance, and accounting. Our team is dedicated to delivering high-quality services that drive results and enhance operational efficiencies.Job Summary:We are seeking a...

  • Lead Software Development Engineer in Test

    3 weeks ago

    Tempe, Arizona, United States Penn Mutual Full time

    Job Title: Lead Software Development Engineer in TestJob Summary:Penn Mutual is seeking a highly skilled Lead Software Development Engineer in Test to join our team. As a key member of our quality engineering team, you will play a crucial role in ensuring the quality and reliability of our software products and systems related to life insurance and...

  • Lead RF Systems Engineer

    1 month ago

    Tempe, Arizona, United States ViaSat Full time

    About UsAt Viasat, we are united by a common mission: to provide connections that can transform the world. With over 35 years of experience, we have been at the forefront of innovation, shaping communication for consumers, businesses, governments, and military organizations globally.We seek individuals who are visionary, courageous, and committed to...

  • Construction Site Foreman

    1 month ago

    Tempe, Arizona, United States Fisher Industries Full time

    Job SummaryFisher Industries, a leading provider of aggregate production and heavy civil construction services, is seeking a skilled Asphalt Paving Foreman to oversee and manage paving operations on construction sites.Key ResponsibilitiesLead and manage paving crews, providing direction, guidance, and supervision to ensure efficient and safe operations.Plan...

  • Civil Engineer

    3 weeks ago

    Tempe, Arizona, United States Salt River Project Full time

    About the RoleWe are seeking a highly skilled Civil Engineer to join our team at Salt River Project. As a key member of our engineering team, you will be responsible for performing engineering design work and engineering studies, including drafting in MicroStation, applying SRP standards, and conducting civil calculations and structural analysis.Key...

  • Construction Site Representative

    1 month ago

    Tempe, Arizona, United States Hazen and Sawyer Full time

    Position OverviewHazen and Sawyer is in search of a dedicated Construction Inspector / Project Representative to be based in the Phoenix, AZ Metro area. This role is essential for overseeing the construction of water, wastewater, and reclaimed water treatment facilities, as well as associated pipeline projects. The selected candidate will be responsible for...

  • Construction Site Representative

    1 month ago

    Tempe, Arizona, United States Hazen and Sawyer Full time

    Position OverviewHazen and Sawyer is looking for a dedicated Construction Inspector / Resident Project Representative to join our team in the Phoenix, AZ Metro area. This role is essential in supporting the development of water, wastewater, and reclaimed water treatment facilities and associated pipelines. The selected candidate will be responsible for...

  • Lead Cyber Security Operations Engineer

    6 days ago

    Tempe, Arizona, United States KPMG Full time

    Job Title: Lead Cyber Security Operations EngineerKPMG is seeking a highly skilled Lead Cyber Security Operations Engineer to join our Enterprise Security Services organization. This is a remote work opportunity.ResponsibilitiesManage and perform day-to-day operational responsibility of security monitoring and incident response activities, providing up to...

  • Advanced Software Engineer

    4 weeks ago

    Tempe, Arizona, United States General Dynamics Mission Systems Full time

    About the RoleWe are seeking a highly skilled and experienced Advanced Software Engineer to join our team at General Dynamics Mission Systems. As a key member of our software development team, you will be responsible for leading the development of complex software systems and ensuring that they meet the highest standards of quality and reliability.Key...

  • Electrical Systems Engineer

    2 weeks ago

    Tempe, Arizona, United States Cartken Full time

    Electrical EngineerCartken is a pioneering startup at the forefront of last-mile delivery and autonomous robotics. Our team has expertise in solving complex challenges in autonomous vehicles, robotics, and operations at leading tech companies. We have robots operating globally, providing reliable and cost-effective delivery in various settings.We are seeking...

  • Lead Product Software Engineer

    4 weeks ago

    Tempe, Arizona, United States Wolters Kluwer DXG U.S., Inc. Full time

    About the RoleWe are seeking a highly skilled Lead Product Software Engineer to join our team at Wolters Kluwer DXG U.S., Inc. as a Data Pipeline Specialist. As a key member of our engineering team, you will be responsible for designing, developing, and maintaining high-performance data pipelines for our Azure cloud platform.Key ResponsibilitiesDesign and...