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Service Unit Department Manager Registered Nurse
2 months ago
As a Service Unit Department Manager Registered Nurse at ARC Group, you will be responsible for managing a large unit or multiple units providing ambulatory services. Your primary goal will be to ensure that staff provides high-quality, accessible, cost-effective care and patient-focused services to members across the continuum, while complying with local, state, and federal requirements.
Key Responsibilities:- Manage the operations of a large unit or multiple units, ensuring that Assistants and staff provide the highest quality of care and are in compliance with the Nurse Practice Act, The Joint Commission, federal, state, and local requirements.
- Collaborate with physicians and other healthcare providers in establishing, implementing, and maintaining patient care and quality service standards to meet members and internal clients' expectations.
- Act as a patient advocate, resolving patient care issues and ensuring that patients receive the best possible care.
- Design and evaluate processes to improve systems and patient care results across the continuum of care.
- Develop and monitor budgets and resource allocations, ensuring that the department operates within its financial means.
- Monitor financial performance and identify and implement strategies to reduce costs and improve quality of care/service.
- Determine the appropriate staff mix for the department and develop processes to screen, interview, hire, train, and maintain the competency of all department staff. Provide ongoing staff development and training.
- Manage and resolve human resource, labor relations, employee and department safety, and risk management issues.
- Develop, implement, and monitor departmental policies and procedures that support the organization's goals and business objectives.
- Minimum five (5) years of nursing experience in management/leadership roles required.
- Minimum five (5) years of supervisory experience required.
- Graduate of an accredited school of nursing.
- Bachelor's degree in nursing or a health-related field required, OR four (4) years of experience in a directly related field.
- Registered Nurse License (California)
- Basic Life Support
- PALS, PEARS, and/or ACLS certifications may be required for positions in specific departments.
- Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, and federal regulations.
- Demonstrated strong interpersonal communication skills.
- Ability to work in a Labor/Management Partnership environment.
