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Logistics Support Coordinator

2 months ago

Huntingdon, Pennsylvania, United States Maison Russet Inc Full time

Customer Service & Logistics Agent Overview

As a vital member of our team at Maison Russet Inc, you will play a crucial role in ensuring seamless customer interactions and efficient logistics management.

Key Responsibilities:

  • Oversee incoming purchase orders (POs) via email and customer platforms.
  • Verify customer SKU, pricing, order type, and expected delivery timelines.
  • Conduct credit assessments for new clients prior to order acceptance.
  • Collaborate with planning and logistics teams for orders that deviate from standard contract terms.
  • Generate and dispatch order confirmations to clients.
  • Facilitate modifications to delivery agreements with customers.
  • Maintain an updated master contact database for clients.
  • Monitor delayed shipments and conduct analyses for enhancement.
  • Ensure that truckload shipments align with customer requirements.
  • Prepare shipping documentation and manage returns.
  • Track inventory levels and oversee 3PL transfers.
  • Document and validate expenses related to transportation.

Qualifications:

  • Technical Diploma in Transport Logistics or a related field.
  • A minimum of 3 years in a comparable role.
  • Proficiency in both oral and written communication in multiple languages.
  • Intermediate level of computer skills.

Desired Attributes:

  • Self-motivated, professional, and proactive approach.
  • Capability to juggle multiple projects and manage time efficiently.
  • Strong organizational and planning skills.
  • Team-oriented with a commitment to procedural compliance.

Employee Benefits:

  • Comprehensive insurance plans.
  • Performance-based bonuses.
  • Opportunities for professional training and growth.
  • Complimentary parking facilities.

Work Schedule:

Full-time, permanent position.

Compensation:

Competitive salary based on experience.