Customer Service Representative

1 week ago


Statesboro, Georgia, United States Jimmy Britt CJDR of Statesboro Full time
About Jimmy Britt CJDR of Statesboro

We are a customer-centric Chrysler Dodge Jeep Ram dealership that values our employees and strives to create a great work environment. Our team is dedicated to delivering exceptional customer service and sales experiences.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our sales and customer service team. As a Sales and Customer Service Team Member, you will be responsible for assisting customers with their vehicle purchases, providing excellent customer service, and working collaboratively with our management team to achieve sales and customer satisfaction goals.

Responsibilities
  • Assist customers with their vehicle purchases, providing excellent customer service and ensuring a positive buying experience.
  • Work collaboratively with our management team to achieve sales and customer satisfaction goals.
  • Handle all incoming internet leads, phone calls, and sales opportunities in a timely and professional manner.
  • Develop and maintain a strong customer base, providing ongoing communication and follow-up efforts.
  • Utilize our CRM system to manage daily tasks and stay organized.
  • Stay up-to-date with training standards and OEM product standards.
Requirements
  • Superior communication skills, both oral and written.
  • Outstanding organizational skills.
  • Ability to make a friend and build strong relationships with customers and colleagues.
  • Use of social media and video technology a plus.
  • Process-oriented and able to work in a fast-paced environment.
What We Offer
  • Paid training and ongoing development opportunities.
  • Great insurance packages and matching 401(k) contributions.
  • Unique team structure and process that creates great relationships with happy clients.
  • Unlimited access to NADA training programs.
  • Excellent compensation with competitive bonus structure and high earning potential.
  • Many opportunities for promotion with three locations.
  • Industry-leading technology, process, and products.


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