Service Advisor

1 day ago


Statesboro, Georgia, United States Franklin Auto Service Center Full time
About Franklin Auto Service Center

Franklin Auto Service Center is a leading automotive dealership with a strong commitment to customer satisfaction and employee growth. With over 50 years of experience, we have established a culture that fosters success and promotes a positive work environment.

Job Summary

We are seeking a highly organized and friendly Service Advisor to join our team. As a Service Advisor, you will be responsible for overseeing service orders, ensuring prompt and courteous service to customers, and maintaining high customer satisfaction scores.

Key Responsibilities
  • Manage service orders and flow of the Drive Lane to ensure efficient and effective service delivery
  • Take ownership of the customer's experience by providing exceptional support and ensuring a positive impression
  • Provide concierge support for owner inquiries, whether phone or in-person, to ensure seamless communication
  • Ensure daily inventory of technicians' time is consistently sold to service customers
  • Distribute work between technicians efficiently to maximize productivity
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain Customer Happiness scores at or above company standards
  • Assist in diagnosing vehicle problems, ordering parts and tools as necessary
  • Oversee administration of warranty claims and training of service department employees
  • Set schedules and assign tasks to service department employees
  • Reinforce company policies and adhere to company standards
  • Encourage compliance with applicable laws and regulations
  • Maintain good working relationships with factory representatives and foster positive employee relations
  • Collaborate with upper management to make service department hiring and discipline decisions
Requirements
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team-oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver's license
Equal Opportunity Employer

Franklin Auto Service Center is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Statesboro, Georgia, United States D & R Intensive Car Care Full time

    Service Writer/AdvisorD & R Car Care is a full-service auto repair establishment seeking a skilled Service Writer/Advisor to join our team. As a Service Writer/Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Create accurate estimates for vehicle...


  • Statesboro, Georgia, United States D & R Intensive Car Care Full time

    Service Writer/AdvisorD & R Car Care, a reputable full-service auto repair establishment, is seeking a skilled Service Writer/Advisor to join their team in a fast-paced environment. This role offers opportunities for growth and development, with a strong emphasis on training and employee advancement.Key Responsibilities:Create accurate estimates for vehicle...


  • Statesboro, Georgia, United States D & R Intensive Car Care Full time

    Service Writer/AdvisorD & R Car Care, a reputable full-service auto repair establishment, is seeking a skilled Service Writer/Advisor to join their team in Statesboro, GA. This role offers a unique opportunity for growth and development in a fast-paced environment.Key Responsibilities:Create accurate estimates for vehicle repairs and maintenance...


  • Statesboro, Georgia, United States D & R Intensive Car Care Full time

    About the RoleD & R Intensive Car Care is a reputable full-service auto repair establishment seeking a skilled Automotive Service Advisor to join our team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesEstimating and Quoting: Create...

  • Service Consultant

    2 weeks ago


    Statesboro, Georgia, United States Jimmy Britt CJDR of Statesboro Full time

    Job OverviewJimmy Britt CJDR of Statesboro is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesProvide exceptional customer service and ensure customer satisfactionObtain and verify customer and vehicle...

  • Academic Advisor I

    3 weeks ago


    Statesboro, Georgia, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly motivated and experienced Academic Advisor I to join our team at Georgia Southern University. As a key member of our advising team, you will play a vital role in supporting the academic success of our students.Key ResponsibilitiesProvide academic advising to undergraduate students, helping them to achieve their academic...


  • Statesboro, Georgia, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly motivated and experienced Academic Advisor I to join our team at Georgia Southern University. As a key member of our academic support services, you will play a vital role in helping students achieve their academic and career goals.Key ResponsibilitiesProvide academic advising to students, including interpreting course...


  • Statesboro, Georgia, United States J.C. Lewis Full time

    Job OverviewWe are seeking a skilled Lube Technician to join our service team at J.C. Lewis Motor Co. in Savannah, Georgia. As a Lube Technician, you will play a crucial role in the maintenance and care of our customers' vehicles.ResponsibilitiesPerform routine automotive maintenance tasks, including oil changes, tire rotations, and fluid checksInspect...


  • Statesboro, Georgia, United States J.C. Lewis Full time

    Job OverviewJ.C. Lewis Motor Co. is seeking a skilled Lube Technician to join our service team. As a Lube Technician, you will play a crucial role in the maintenance and care of our customers' vehicles.Key ResponsibilitiesPerform routine automotive maintenance tasks, including oil changes, tire rotations, and fluid checksInspect vehicles for additional...


  • Statesboro, Georgia, United States GeorgiaGov Full time

    Job Summary:GeorgiaGov is seeking a highly skilled Transition Career Service Specialist-Adult Education to join our team. As a key member of our organization, you will be responsible for providing guidance and support to adult basic education students, helping them navigate the transition from education to career.Main Responsibilities:Develop and implement a...


  • Statesboro, Georgia, United States Edward Jones Full time

    Build Meaningful RelationshipsAs a Branch Office Administrator at Edward Jones, you will play a critical role in building and maintaining strong relationships with our clients. You will work closely with our financial advisors to understand our clients' needs and provide exceptional service to help them achieve their financial goals.Key Responsibilities:...


  • Statesboro, Georgia, United States Blanchard Equipment Company, Inc Full time

    Job SummaryWe are seeking a skilled Service Repair Technician to join our team at Blanchard Equipment Company, Inc. The successful candidate will be responsible for performing basic diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural and turf equipment.Key Responsibilities:Perform basic diagnostics and repairs on...

  • Master Technician

    22 hours ago


    Statesboro, Georgia, United States Jimmy Britt CJDR of Statesboro Full time

    Job OverviewJimmy Britt CJDR of Statesboro is seeking a highly skilled Master Technician to join our team. As a Master Technician, you will be responsible for performing complex repairs and maintenance on a wide range of vehicles.Key Responsibilities:Diagnose and repair vehicle automotive systemsTest drive vehicles and test components and systems using...

  • Master Technician

    2 days ago


    Statesboro, Georgia, United States Jimmy Britt CJDR of Statesboro Full time

    Master Tech Opportunity at Jimmy Britt CJDR of StatesboroThis is a dream job for any skilled auto technician looking to take their career to the next level. As a Master Tech at Jimmy Britt CJDR of Statesboro, you will have the opportunity to work on a wide range of vehicles and develop your skills in all aspects of automotive repair and...


  • Statesboro, Georgia, United States Jimmy Britt CJDR of Statesboro Full time

    Job Title: Automotive Internals TechnicianWe are seeking a skilled Automotive Internals Technician to join our team at Jimmy Britt CJDR of Statesboro. As an Automotive Internals Technician, you will be responsible for performing a variety of tasks related to the maintenance and repair of internal vehicle components.Responsibilities:Perform routine...

  • Service Writer/Advisor

    3 months ago


    Statesboro, United States D & R Intensive Car Care Full time $15 - $22

    D & R Car Care in Statesboro, Ga is currently seeking an Estimator and Service Team Assistant to join our Team in a very fast-paced environment. This is a position with room to grow. We value training and growth in all positions here at our automotive shop, and we are always looking for opportunities to invest in our team.We have built our business around...


  • Statesboro, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Statesboro, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...


  • Statesboro, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...

  • Tax Manager

    3 weeks ago


    Statesboro, United States CyberCoders Full time

    Job Title: Tax ManagerJob Salary: $100k - $120K+Corporate office: Statesboro, GARequirements: 2+ years of tax exp. in public accountingWe are a well-established certified public accounting firm of accountants and advisors providing financial, tax, estate planning, and management services to individuals and businesses with industry and service specialties....


  • Statesboro, GA, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team . At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team...