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Cinema Management Professional
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We are seeking a highly motivated and experienced Theatre Operations Manager to join our team at Marcus Theatres. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our theatres, providing exceptional guest service, and driving business results.
Key Responsibilities- Guest Service: Create a welcoming environment for guests by anticipating their needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
- Team Leadership: Supervise, motivate, reward, and coach associates to achieve high levels of performance and guest satisfaction.
- Theatre Operations: Execute systems and processes that keep the theatre running smoothly, including managing inventory, scheduling, and maintenance.
- Associate Development: Assist with hiring, training, and development of associates to ensure they have the skills and knowledge needed to succeed in their roles.
- Performance Analysis: Evaluate key performance indicators to drive guest satisfaction and business results, identifying opportunities to increase brand awareness and drive traffic into the theatre.
- Positive Attitude: Demonstrate a positive attitude, work ethic, and excellent communication skills.
- Leadership Skills: Possess the ability to work in a high-volume, fast-paced, and team-focused environment, with a passion for coaching associates to provide exceptional guest service.
- Business Acumen: Have a basic understanding of business principles, including financial management, marketing, and customer service.
- Competitive Compensation: Receive competitive wages and premium holiday pay.
- Benefits: Enjoy paid vacation, medical, dental, vision, and retirement benefits.
- Perks: Receive free movies and meals, paid uniforms, and career advancement opportunities.
Marcus Theatres is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing a safe and welcoming environment for our guests and associates alike.
