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Hotel Front Desk Team Member
2 months ago
This is a part-time to full-time position at Los Gatos Garden Inn. We offer flexible scheduling, hotel stay discounts, and competitive compensation.
Key Responsibilities:- Assist guests with check-in and check-out processes, issue room keys, and process payments.
- Maintain communication with housekeeping staff to coordinate room availability.
- Answer guest inquiries and complete paperwork promptly and accurately.
- Friendly and outgoing personality.
- Proficient in English; knowledge of Spanish is a plus.
- Strong communication and organization skills.
- Computer literacy and basic math skills.
- Able to resolve issues with a customer-focused orientation.
- Able to lift 30 pounds and walk up a flight of stairs and walk about one city block back and forth to rooms if needed to assist guests.
We are seeking a positive, friendly, proactive Front Desk/Guest Reception team member to provide exceptional service to our hotel guests. If you have a strong work ethic and a passion for delivering excellent customer service, we encourage you to apply.
