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Senior Communications Administrator

2 months ago

Washington, Washington, D.C., United States Empower AI Full time

Overview

Empower AI is a leading provider of AI solutions for government agencies. As a Senior Communications Administrator - Lead, you will play a critical role in delivering high-quality communications services to our clients. With a strong background in telecommunications and a proven track record of success, you will be responsible for managing and maintaining equipment, lines, and voice circuits for all United States Mint equipment and locations.

Responsibilities

As a key member of our team, you will:

  • Meet the United States Mint's business needs for highly available, scalable, reliable, and secure Communications Services
  • Provide Communications Services with features and functions that meet end-user needs and meet United States Mint business requirements
  • Provide Communications Services that can leverage operational scale and best practices to achieve optimum commercial price performance
  • Provide administrative, operational, and management support
  • Achieve agreed-to Service Levels
  • Provide On-Call escalation support for the 24x7x365 Service Desk

Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in Information Systems or a relevant field
  • Certified Telecommunications Network Specialist (CTNS) certification
  • Minimum 15 years of experience in communications services
  • Practical skills, experience, and training in designing, configuring, and deploying communications services hardware and software
  • Ability to keep sensitive and confidential material private

Physical Requirements

This position requires the ability to perform the following essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required