Senior Account Director

2 weeks ago


Wallingford, Connecticut, United States NFP Full time
{"title": "Account Director", "description": "Job Summary

NFP is seeking a highly skilled Account Director to lead and direct our account managers in achieving client retention and growth objectives. As a key member of our team, you will be responsible for maintaining excellent customer relationships, resolving complex customer problems, and driving business growth through strategic planning and execution.

Key Responsibilities
  • Provide expert advice and guidance to account managers, peers, and clients on complex issues.
  • Establish and monitor account management service plans and standards to meet retention goals.
  • Set budget and manage expenses of the account management department to meet or exceed financial goals.
  • Identify and implement opportunities to reduce costs, increase productivity, and revenues.
  • Manage a block of business and add issue opportunities to drive growth.
  • Promote current services and develop new approaches and products through consulting with clients, sales teams, brokers, and carriers.
  • Coordinate with leaders of operations and services to ensure clients are pleased with NFP's services and value added.
  • Conduct training for clients and brokers on procedure, systems, and available benefits administration services and options.
  • Maintain up-to-date knowledge of competitive forces in insurance and benefits administration space.
Requirements
  • Provide prompt, courteous, and excellent service at an acceptable cost to all customers and operate in accordance with State and Federal law, the company's Statement of Business Practices, Affirmative Action, Diversity, and other standards.
  • Bachelor's degree or equivalent work experience.
  • Must possess at least 5 years of experience in an external-facing service position with a carrier or broker; underwriting skills a plus.
  • Requires knowledge of group insurance products, services, procedures, and systems.
  • Must possess strong interpersonal and negotiation skills.
  • Needs working knowledge of Microsoft Word, Excel, and Outlook.
  • Must be strategic and possess sales skills.
  • Must be detail-oriented along with strong time management skills.
  • Travel required up to 20% of the time.
  • Must be able to make presentations to large groups of people and small groups, including use of technology and able to analyze complex information.
What We Offer

NFP is proud to offer a competitive salary, PTO, paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together

NFP is an inclusive Equal Employment Opportunity employer.

", "lang_code": "en"}

  • Wallingford, Connecticut, United States Skyline Solar LLC Full time

    Skyline Solar LLC is seeking a highly skilled Regional Director of Operations to lead our North East territory. The ideal candidate will have experience managing teams and reporting to senior leadership. Key responsibilities include managing all Operations Managers in the North East territory and reporting daily to the CEO and President. This is an equal...


  • Wallingford, Connecticut, United States NFP Full time

    {"title": "Account Management Leadership Role", "subtitle": "Drive Client Satisfaction and Revenue Growth", "content": "NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We...


  • Wallingford, Connecticut, United States Masonicare Corp Full time

    Job SummaryMasonicare Corp is seeking a highly motivated and compassionate Director of Life Enrichment to join our team. As a key member of our senior living community, you will be responsible for developing and implementing programs that promote the physical, emotional, and social well-being of our residents.Key ResponsibilitiesDevelop and implement...


  • Wallingford, Connecticut, United States Masonicare Corp Full time

    Job SummaryMasonicare Corp seeks a highly skilled and compassionate Director of Life Enrichment to lead our Recreation and Wellness Program. This key leadership role is responsible for developing and implementing innovative recreational programming to enhance the lives of our residents with dementia.Key Responsibilities:Oversee and lead a team of Recreation...


  • Wallingford, Connecticut, United States Morrison Living Full time

    Job OpportunityMorrison Living is seeking a highly skilled and experienced Dining Services Director to lead our culinary team and drive exceptional customer service.About the RoleThe Director of Dining Services will be responsible for developing and implementing overall operating strategies that align with the company's business objectives. This includes...


  • Wallingford, Connecticut, United States Masonicare Full time

    Accounts Payable Specialist Job DescriptionAt Masonicare, we are seeking a highly skilled and detail-oriented Accounts Payable Specialist to join our team. As an Accounts Payable Specialist, you will be responsible for the timely and accurate processing of vendor invoices, ensuring maximum cash discounts while retaining cash for the maximum period allowed on...


  • Wallingford, Connecticut, United States PTS Contracting Full time

    Job Title: Construction Project DirectorWe are seeking a highly skilled Construction Project Director to join our team at PTS Contracting. As a key member of our executive team, you will play a crucial role in driving the strategic growth of our company through key client management.About Us:At PTS Contracting, our mission is to enhance the construction...


  • Wallingford, Connecticut, United States PMA Companies Full time

    Job Title: Senior Claims RepresentativeWe are seeking a highly skilled Senior Claims Representative to join our team at PMA Companies. As a key member of our claims team, you will be responsible for investigating, evaluating, and resolving complex workers' compensation claims in a timely and efficient manner.Responsibilities:Investigate and evaluate complex...


  • Wallingford, Connecticut, United States Masonicare Corp Full time

    Position OverviewRole: Nursing SupervisorCompany: Masonicare CorpShift: Evening / 8 hours per week / Every Other Weekend*$5000 Sign-On Bonus Available*Masonicare Corp is a premier provider of senior care services in Connecticut, dedicated to enhancing the quality of life for our residents. We pride ourselves on offering a dynamic work environment that...


  • Wallingford, Connecticut, United States Masonicare Corp Full time

    Position OverviewRegistered Nurse Nursing SupervisorMasonicare CorpEvening Shift / 8hrs/week / Every Other Weekend*$5000 Sign-On Bonus Available*Masonicare is recognized as a leader in senior healthcare services and is dedicated to enhancing the quality of life for those we serve. We provide a diverse work environment that fosters professional development...


  • Wallingford, Connecticut, United States Avance Consulting Full time

    About the RoleWe are seeking a highly skilled Senior Construction Project Manager to join our team at Avance Consulting.The successful candidate will play a crucial role in driving the strategic growth of our company through key client management, providing leadership and collaborating with our executive team.We value client service, high quality, work...


  • Wallingford, Connecticut, United States Zenith American Full time

    Job DescriptionJob Title: Client Relationship ManagerJob Summary: We are seeking an experienced Client Relationship Manager to support the Director, Client Relationship across their book of business (BOB) in fund management, with direct client and vendor liaison as required by the Director, Client Relationship.Key Responsibilities:Monitor government filings...


  • Wallingford, Connecticut, United States Zenith American Full time

    Job DescriptionJob Title: Client Relationship ManagerJob Summary: We are seeking an experienced Client Relationship Manager to support the Director, Client Relationship across their book of business (BOB) in fund management, with direct client and vendor liaison as required by the Director, Client Relationship.Key Responsibilities:Monitor government filings...

  • Behavior Specialist

    4 days ago


    Wallingford, Connecticut, United States Dungarvin Full time

    About the Role:The Behavior Specialist will be responsible for developing Behavioral Support Plans (BSP) for individuals with developmental disabilities. This involves assessing the individual, developing a comprehensive plan, and training Direct Support staff and Program Directors on the plan's implementation.The Behavior Specialist will also provide...

  • Financial Controller

    2 weeks ago


    Wallingford, Connecticut, United States PDP Forward, LLC Full time

    Job Title: ControllerAt PDP Forward, LLC, we are seeking a highly skilled and experienced Controller to join our team. The successful candidate will be responsible for managing and overseeing all accounting activities within the organization, ensuring accurate and timely financial reporting, compliance with regulatory requirements, and efficient financial...

  • Financial Manager

    3 weeks ago


    Wallingford, Connecticut, United States PDP Forward, LLC Full time

    Controller Job DescriptionPDP Forward, LLC is seeking a highly skilled Controller to lead our financial operations. As a key member of our team, you will be responsible for managing all accounting activities, ensuring accurate and timely financial reporting, compliance with regulatory requirements, and efficient financial operations.Key...


  • Wallingford, Connecticut, United States PDP Forward, LLC Full time

    Controller Job DescriptionPDP Forward, LLC is seeking a highly skilled Controller to oversee all accounting activities within the organization. The ideal candidate will ensure accurate and timely financial reporting, compliance with regulatory requirements, and efficient financial operations.Key Responsibilities:Financial Leadership: Manage all financial and...


  • Wallingford, Connecticut, United States MASONICARE Full time

    Masonicare Health Center is a leader in senior care in Connecticut, committed to improving quality of life for those we serve. We offer a diverse work experience that fosters professional growth and opportunities, while allowing for a care setting focused on patients, residents, and clients. Our mission and core values - Innovation, Accountability, Respect,...


  • Wallingford, Connecticut, United States Masonicare Full time

    Masonicare is a leader in senior care in Connecticut, committed to improving quality of life for those we serve.We offer a diverse work experience that provides professional growth opportunities and a chance to work in a care setting focused on patients, residents, and clients.We value individuals whose beliefs and behaviors align with Masonicare's mission...


  • Wallingford, Connecticut, United States MASONICARE Full time

    Masonicare Health Center - Wallingford, CT **Job Summary:** We are seeking a Certified Nursing Assistant to join our team at Masonicare Health Center in Wallingford, CT. As a CNA, you will provide basic nursing care procedures under the direction and supervision of a licensed nurse. **Responsibilities:** * Assist with meals and nourishment's * Transfer...