Vehicle Service Coordinator
6 days ago
Kendall Auto Group is a leading family-owned and operated dealership in the Pacific Northwest, recognized for its exceptional employer reputation in Marysville. We are seeking an experienced Service Advisor to join our dynamic Service team.
Compensation and BenefitsThis high-earning role comes with a competitive pay plan, no cap on earnings, offering up to $100,000 plus, as well as a substantial bonus program. Additional benefits include career path development opportunities, competitive paid time off, medical, dental, and vision insurance, paid life insurance, a 401(k) plan, accident and illness supplemental plans, and discounts on parts, service, and vehicle purchases.
Job DescriptionThe ideal candidate will have high-level customer service experience, strong work ethics, and effective communication skills. Key responsibilities include:
- Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
- Verifying work was properly performed and diagnosed.
- Researching vehicle history to make educated recommendations.
- Inputting and maintaining customer information.
- Complete work tasks efficiently and organized manner.
- Utilizing telephone, email, and chat systems to communicate with customers.
- Scheduling service appointments.
The working conditions are primarily indoors, with occasional standing and walking throughout the shift, frequent use of the telephone, and extensive PC work.
Requirements and QualificationsA minimum of two years' experience in service writing, along with knowledge of automobile repair and maintenance, is preferred. A valid driver's license and good driving record are mandatory. If you meet these requirements and thrive in fast-paced environments, we encourage you to apply.
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