Housing Advocate

6 days ago


Sandy, United States The Road Home Full time
About The Road Home

The Road Home is a 501c3 non-profit social services agency dedicated to helping individuals and families step out of homelessness and back into our community.

Job Summary

We are seeking a compassionate and empathetic Housing Advocate to join our team. As a Housing Advocate, you will work with medically vulnerable individuals, providing quality customer service, addressing immediate needs, and connecting them with resources beyond a temporary shelter.

Key Responsibilities
  • Provide clear and specific information to residents on shelter rules and procedures, taking into consideration their medical conditions.
  • Assist in maintaining a clean and safe facility, identifying special needs, and referring them to supervisors.
  • Answer phones, take messages, and respond to the public, understanding and addressing medical concerns.
  • Operate as part of a team dedicated to serving medically vulnerable individuals in our community.
  • Follow instructions from Shift Supervisors/Leads, with attention to the specific needs of medically vulnerable individuals.
Requirements
  • High School Diploma or GED required.
  • Excellent customer service skills, effective communication, and professionalism in handling difficult situations.
  • Ability to multitask and remain calm in demanding and unpredictable situations.
  • Good computer skills.
  • Sound decision-making ability, with a focus on health-related considerations.
Benefits

The Road Home offers a robust, reasonably priced, and inclusive benefits plan for full and part-time employees, including health care, retirement plan, paid time off, and more.

Why Work at The Road Home?

We value diversity, equity, and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees. If you are passionate about making a difference in the lives of others and are looking for a rewarding career, we encourage you to apply.


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