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Administrative Support Representative
3 weeks ago
About Our Practice
Roseville Dermatology is a leading dermatology practice dedicated to providing exceptional patient care and satisfaction. Our team is comprised of dynamic individuals who work together to ensure the success of our partner dermatologists.
We are seeking an experienced and professional individual to join our team as a Medical Receptionist, responsible for managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front desk. Medical front office experience is preferred.
Job Responsibilities:
- Patient Interaction: Greet patients and visitors warmly upon arrival, answer phone calls promptly, addressing inquiries and providing information about services, procedures, and policies, schedule and confirm patient appointments, including follow-ups and referrals.
- Administrative Tasks: Maintain accurate patient records and ensure they are updated in the electronic medical records (EMR) system, process patient intake forms and collect necessary insurance information and payments, assist with insurance verification and handle billing inquiries.
- Office Management: Maintain a clean and organized reception area and waiting room, coordinate with clinical staff to ensure timely patient flow and communication.
- Communication: Communicate effectively with patients, physicians, and team members, handle any patient concerns or complaints professionally and escalate issues when necessary.
- Team Collaboration: Work collaboratively with medical assistants and healthcare providers to support patient care, participate in team meetings and contribute to the overall efficiency of the practice.
Benefits and Salary:
Pay starting at $21/hour, benefits include competitive salary, paid time off, and opportunities for professional growth and development.
Equal Employment Opportunity:
Roseville Dermatology is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.