Server and Host

1 day ago

Miami, Florida, United States Barcelona Wine Bar Full time

Job Summary

We are seeking a skilled and enthusiastic Server to join our team at Barcelona Wine Bar. As a Server, you will be responsible for providing exceptional service to our guests, taking orders, and delivering food in a timely and efficient manner.

Key Responsibilities

  • Direct guests to their seats and present the menu
  • Present the guest with recommendations, including wine pairings
  • Work with the back server to ensure all of the guest's needs are met
  • Ring in all orders into Micros and process payments
  • Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
  • Maintain tables through pre-bussing, marking and clearing with correct procedure
  • Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
  • Attend to every need of the guest
  • Reset tables with plates, napkins, glasses and silverware prior to service/seating
  • Set up food stations to prepare for the next shift or for large parties
  • Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
  • Work diligently in order to achieve outstanding service quality
  • Adapt to a fast-paced work environment

Requirements

  • Solid knowledge of the menu and culture of the restaurant
  • Basic English reading and communication skills
  • Strong attention to detail
  • Understanding of Micros POS system-entering orders, processing payments
  • Identification and prioritization of tasks to maintain tables
  • Avid team player
  • Ability to stand on your feet for the entirety of a scheduled shift
  • Strong customer-service skills with an "above and beyond" attitude
  • Ability to work quickly in a confined area and stand for extended periods of time

Education and Experience

  • High school diploma or equivalent is required
  • Willingness to learn a new craft and acclimate to a fun culture
  • Prior restaurant experience is not required
  • TIPs Certification- CT/NY/MA/VA/FL Markets
  • ABC Certification- TN Market

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