Server and Host
1 day ago
Job Summary
We are seeking a skilled and enthusiastic Server to join our team at Barcelona Wine Bar. As a Server, you will be responsible for providing exceptional service to our guests, taking orders, and delivering food in a timely and efficient manner.
Key Responsibilities
- Direct guests to their seats and present the menu
- Present the guest with recommendations, including wine pairings
- Work with the back server to ensure all of the guest's needs are met
- Ring in all orders into Micros and process payments
- Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
- Maintain tables through pre-bussing, marking and clearing with correct procedure
- Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
- Attend to every need of the guest
- Reset tables with plates, napkins, glasses and silverware prior to service/seating
- Set up food stations to prepare for the next shift or for large parties
- Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
- Work diligently in order to achieve outstanding service quality
- Adapt to a fast-paced work environment
Requirements
- Solid knowledge of the menu and culture of the restaurant
- Basic English reading and communication skills
- Strong attention to detail
- Understanding of Micros POS system-entering orders, processing payments
- Identification and prioritization of tasks to maintain tables
- Avid team player
- Ability to stand on your feet for the entirety of a scheduled shift
- Strong customer-service skills with an "above and beyond" attitude
- Ability to work quickly in a confined area and stand for extended periods of time
Education and Experience
- High school diploma or equivalent is required
- Willingness to learn a new craft and acclimate to a fun culture
- Prior restaurant experience is not required
- TIPs Certification- CT/NY/MA/VA/FL Markets
- ABC Certification- TN Market
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