Program Representative
3 weeks ago
Philadelphia Works, Inc. is seeking a highly skilled Program Representative to join our team. As a key member of our Operations & Data Unit, you will serve as the primary point of contact for assigned contracted service providers, ensuring seamless communication and effective management of programmatic contracts.
Key Responsibilities:- Manage programmatic contracts, ensuring all aspects of the scope of services are carried out and review and approve deliverables related to invoicing within specified timeframes.
- Participate in the development and periodic update and revision of programmatic monitoring tools or service delivery improvements.
- Collaborate with the Program Monitor to facilitate a continuous improvement plan to address delivery-related deficiencies based on compliance-related findings from the monitoring.
- Carry out duties and expectations within the Program Representative manual, guiding program requirements for WIOA Title I Adult & Dislocated Worker Services, and Temporary Assistance for Needy Families (TANF) employment and training programs.
- Respond to and create plans based on trends, comparisons, or recommendations made as a result of monitoring.
- Bachelor's Degree from an accredited college or university in Human Services, Business Management, or related field with 2-3 years monitoring or quality assurance experience.
- Previous workforce experience is preferred with knowledge of WIOA and TANF regulation law.
- Possess strong project management skills, ability to interpret contract scope of services, and excellent written, verbal, interpersonal, and presentation skills.
Philadelphia Works offers qualifying full-time employees a competitive benefits program, including medical, dental, vision, 401(k), tuition assistance, life, and disability. We also offer company-paid vacation, personal, and sick leave days, along with a hybrid work schedule to support a balance between in-office collaboration and remote flexibility.
Philadelphia Works is an equal opportunity employer and complies with all laws prohibiting discrimination based on race, color, religion, sex, creed, age, national origin, ancestry, familial status, religion, physical or mental disability, veteran status, sexual preference, political affiliation, or any other basis protected by federal, state, or local laws.
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Program Representative
2 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Works Full timeJob Title: Program RepresentativePhiladelphia Works, Inc. is seeking a highly skilled Program Representative to join our team. As a key member of our Operations & Data Unit, you will serve as the primary point of contact for assigned contracted service providers, ensuring seamless communication and effective management of programmatic contracts.Key...
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Program Representative
3 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Works, Inc. Full timeAbout Philadelphia Works, Inc.We are a 501c3 non-profit organization dedicated to investing in solutions and services that grow Philadelphia's economy. Our mission is to connect employers to workforce talent and career seekers to jobs, while influencing public policies that support economic growth.Job SummaryThe Program Representative is a critical role that...
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Program Representative
4 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Works, Inc. Full timeAbout Philadelphia Works, Inc.Philadelphia Works, Inc. is a 501(c)(3) non-profit organization dedicated to driving economic growth in Philadelphia by connecting employers with skilled workforce talent and career seekers with job opportunities. Our mission is to invest in solutions and services that foster a thriving and skilled workforce.Role SummaryThe...
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