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Inventory Coordinator

2 months ago

Tulsa, Oklahoma, United States Joann Full time
Job Summary

The Inventory Coordinator plays a critical role in delivering a premium customer experience by inspiring creativity within our customers and making JOANN their happy place. This position is responsible for driving sales through advanced product knowledge, innovative merchandising, and accurate inventory management.

Key Responsibilities
  • Customer Experience
    • Provide exceptional customer service by greeting every customer and using the F.A.S.T. service model to meet their needs.
    • Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
  • Inventory Management
    • Perform on-hand counts of physical inventory throughout the back room and sales floor to ensure all inventory is accounted for.
    • Receive and unload truck deliveries with close attention to detail and ensure freight is organized and undamaged.
    • Process freight received from trucks to ensure all merchandise is accounted for and ready to be sent to the sales floor when necessary.
  • Supply Chain Optimization
    • Consult with store management regarding inventory discrepancy and product flow issues to reduce shrink.
    • Merchandise product in a way that catches the customer's attention and promotes sales.
    • Constantly improve processes and seek innovative ways to create a better flow of inventory throughout the store.
  • Store Operations
    • Work closely with store management to ensure that incoming freight has a strategic plan for movement onto the sales floor.
    • Communicate freight plan to other team members and promote whole store participation in the movement of freight.
    • Partner with store management to align scheduled hours with the inbound product flow to create full workload coverage.
Requirements
  • Education
    • High School Diploma or equivalent.
  • Experience
    • 0-2 years of experience in a related field.
    • Previous supervisory experience is preferred.
Physical Demands
  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on a consistent basis throughout their shift.
  • Input data on computer keyboard and handheld units.
  • Use 2-way radios (hear incoming messages and provide verbal response).
  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Bend down and reach above head.
  • Climb and descend ladder.
  • Individually lift up to 49 pounds, and group lift up to 97 pounds.
Availability

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week.