Crisis Intervention Specialist

2 weeks ago


East Providence, Rhode Island, United States Community Care Alliance Full time
About the Role

We are seeking a dedicated and compassionate Crisis Intervention Specialist to join our team at Community Care Alliance. As a key member of our 988 Call Center, you will be responsible for providing critical support to individuals experiencing mental health and/or substance use crises.

**Job Summary**

  • Respond to crisis calls, chats, and texts with empathy and professionalism
  • Routinely assess for risk of suicidality and other safety risks
  • Identify best outcomes and coordinate wellness checks or dispatch mobile crisis response teams as needed

**Requirements**

  • Minimum high school equivalency required
  • 1-3 years in the human services industry preferred
  • Fluency in multiple languages a plus

**Salary:** $45,000 - $55,000 per year (dependent on experience)



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