Senior Operations Manager
2 weeks ago
ABM Industries is seeking a highly skilled Senior Operations Manager to oversee contracted services across multiple sites within a geographic region. As a key member of our team, you will be responsible for building strong client partnerships and driving operational excellence to ensure sites within the region meet or exceed client expectations.
Key Responsibilities- Provide oversight of all contracted services across multiple sites within a geographic region
- Build strong client partnerships and drive operational excellence
- Partner and consult with the branch operations team, national team, and client to drive win-win solutions
- Support, direct, and coach site managers at each location
- Review financials and spreadsheets, prepare Profit and Loss Statements, and ensure all contractual obligations are being fulfilled
- Develop site-specific performance standards and ensure portfolio-wide standards are being met
- Conduct formal quality checks and site quality inspections according to plan
- Drive and promote a strong safety culture, reinforce ABM and client safety programs, and participate in the ABM Safe Work Observation Program
- Work closely with employees to develop their skills and identify those interested in furthering their career
- 5+ years of management experience
- 5+ years in facility services or building management (multi-site locations preferred)
- Experience in co-working, commercial buildings, or hotel facility environments a plus
- Previous custodial experience desired
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office
- Working knowledge of OSHA safety standards and regulations
- Maintain a valid State-issued driver's license
ABM Industries is a leading provider of facility services, offering a comprehensive benefits package to its employees. For more information about ABM's benefits, visit ABM 2024 Employee Benefits.
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