Automotive Tire and Battery Specialist
2 weeks ago
Position Overview: As an Automotive Tire and Battery Specialist, you will play a crucial role in delivering safe and effective service within both the sales and service sectors of our department, ensuring our members receive exceptional value.
Key Responsibilities:
Team Collaboration:
Work alongside fellow associates to fulfill sales and service requests, while also mentoring new technicians and sharing knowledge about tools and tasks. Foster strong communication and interpersonal skills to enhance customer service.
Industry Expertise:
Exhibit a thorough understanding of safety protocols, industry standards, service practices, and equipment operations. Stay informed about product specifications and seasonal trends, and demonstrate proficiency in Point of Sale systems and effective selling techniques.
Technological Proficiency:
Utilize digital tools to drive sales, enhance service experiences, and boost associate engagement. Make informed business decisions using handheld technology and systems related to services, safety alerts, and product information.
Ownership and Accountability:
Communicate equipment and supply needs to leadership, manage inventory accurately, and handle transactions efficiently. Ensure compliance with safety and audit standards while addressing member needs and resolving any issues.
Brand Advocacy:
Serve as a representative of our brand by prioritizing member experiences and modeling high-quality service. Inspire and support team members in a respectful and collaborative manner.
Adhere to company policies and ethical standards while executing business processes. Complete work assignments by leveraging available resources and collaborating with various stakeholders.
Compensation and Benefits:
We offer competitive pay, performance-based bonuses, and a comprehensive benefits package, including:
- Health coverage (medical, vision, dental)
- Financial benefits (401(k), stock purchase, life insurance)
- Paid time off (PTO, parental leave, bereavement)
Additional benefits include short-term and long-term disability, company discounts, and educational programs fully funded by the company.
Minimum Qualifications:
A valid state-issued driver's license and a minimum age of 18 years are required.
Preferred Qualifications:
Experience in the auto service industry or retail is advantageous.
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