Banking Services Representative

3 weeks ago


Wildwood, Missouri, United States Central Bancompany Full time
Job Summary:

As a Teller at Central Bancompany, you will play a vital role in providing exceptional customer service and handling a variety of banking transactions. Your primary responsibilities will include conducting daily banking transactions, maintaining accurate cash drawers, and adhering to all established Central Bank policies and procedures.

Key Responsibilities:
  • Conduct daily banking transactions, including cashing checks, withdrawals, and selling negotiable instruments.
  • Accurately maintain cash drawers and document any discrepancies.
  • Have knowledge and understanding of all applicable regulatory issues pertinent to the teller and customer services areas.
  • Complete all necessary documentation and training as required for BSA.
  • Adhere to all established security procedures.
  • Maintain a neat and orderly work area and ensure that all cash, negotiables, and confidential records are secured and/or disposed of properly.
  • Consistently follow company customer service standards.
  • Responsible for actively participating in bank sales program by making appropriate referrals.
  • Acquire and maintain knowledge of all bank products and services.
Requirements:
  • High school education or equivalent; or high school senior student working in school Cooperative Education Program.
  • Cash handling and customer service experience preferred.
  • Basic math skills required.
  • Attention to detail required.
  • Ability to maintain regular and punctual attendance.
  • Ability to read, write, and speak English.
  • Strong customer relations and communication skills.
  • Must possess good judgment skills and the ability to handle confidential information.
  • Ability to work quickly and accurately, to analyze information and make decisions.
  • Willingsness to assume additional responsibilities/duties/projects as they arise.
  • Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check encoder, and security devices.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


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