Banking Services Representative
3 weeks ago
As a Teller at Central Bancompany, you will play a vital role in providing exceptional customer service and handling a variety of banking transactions. Your primary responsibilities will include conducting daily banking transactions, maintaining accurate cash drawers, and adhering to all established Central Bank policies and procedures.
Key Responsibilities:
- Conduct daily banking transactions, including cashing checks, withdrawals, and selling negotiable instruments.
- Accurately maintain cash drawers and document any discrepancies.
- Have knowledge and understanding of all applicable regulatory issues pertinent to the teller and customer services areas.
- Complete all necessary documentation and training as required for BSA.
- Adhere to all established security procedures.
- Maintain a neat and orderly work area and ensure that all cash, negotiables, and confidential records are secured and/or disposed of properly.
- Consistently follow company customer service standards.
- Responsible for actively participating in bank sales program by making appropriate referrals.
- Acquire and maintain knowledge of all bank products and services.
- High school education or equivalent; or high school senior student working in school Cooperative Education Program.
- Cash handling and customer service experience preferred.
- Basic math skills required.
- Attention to detail required.
- Ability to maintain regular and punctual attendance.
- Ability to read, write, and speak English.
- Strong customer relations and communication skills.
- Must possess good judgment skills and the ability to handle confidential information.
- Ability to work quickly and accurately, to analyze information and make decisions.
- Willingsness to assume additional responsibilities/duties/projects as they arise.
- Ability to operate teller and office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, fax machines, automatic currency counter, coin machine, check encoder, and security devices.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
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