Client Relations Associate
1 week ago
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, and a comprehensive benefits package.
Job Description:
We're seeking a customer-focused professional to join our team as a Customer Service Representative. This is a full-time opportunity that offers the chance to work in a dynamic retail environment and develop valuable skills in customer service and teamwork.
Responsibilities:
- Provide exceptional customer service, ensuring a positive shopping experience for all clients.
- Handle multiple responsibilities and balance customer priorities efficiently.
- Schedule deliveries to meet customers' needs, ensuring timely and seamless experiences.
- Go above and beyond to address customer concerns and requests, demonstrating a commitment to excellence.
- Support sales and operations teams to ensure every customer has a great experience in our store.
- Multitask effectively within a fast-paced environment, maintaining a high level of productivity and professionalism.
- Utilize effective communication and organizational skills to interact with customers, colleagues, and management.
- Exercise excellent listening skills and work independently and collaboratively with team members to achieve common goals.
- Perform additional functions assigned by management, contributing to the success of our team.
- Resolve escalated customer issues promptly and professionally.
Requirements:
- High School Diploma or equivalent.
- Proficient computer skills and ability to learn our Point of Sale system (with training).
- Flexibility to work a typical retail schedule, including days, nights, weekends, and holidays.
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