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Restaurant Manager

2 months ago

Saint Clair Shores, Michigan, United States Wendy's Full time
Job Title: General Manager

The General Manager is responsible for the overall success of the restaurant, ensuring that all operational performance objectives are met and guest satisfaction is consistently high.

Key Responsibilities:
  • Recruit, train, and develop a high-performing team to deliver exceptional customer service and drive sales growth.
  • Manage day-to-day restaurant operations, including inventory management, scheduling, and employee relations.
  • Develop and implement strategies to improve restaurant performance, including menu engineering, marketing, and promotions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Build strong relationships with customers, employees, and the local community to drive business growth and reputation.
Requirements:
  • 3-5 years of experience in a restaurant management role, preferably with a fast-food or quick-service background.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and reducing costs.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and employee engagement.
Physical Demands:
  • Ability to stand for long periods, with frequent walking and bending.
  • Ability to lift up to 40 pounds, with occasional lifting of heavier objects.

Health and Safety: The General Manager is responsible for ensuring a safe working environment, adhering to company policies and procedures, and promoting a culture of health and safety among employees.

People Management: The General Manager is accountable for recruiting, training, and developing a high-performing team, with a focus on employee engagement, motivation, and retention.

Education and Experience: A degree in hospitality, business, or a related field is preferred, with 3-5 years of experience in a restaurant management role.