Strategic Technology and Transformation Office Principal Operations Manager

3 days ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
Senior Account Technology Strategist

At St. Jude Children's Research Hospital, we seek a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office as a Senior Account Technology Strategist.

This role plays a crucial part in leveraging data and business acumen to advise and drive strategic decision-making, optimize processes, and improve overall performance within the Information Services department.

To be successful in this position, one must systematically gather data through observation or experimentation; analyze and interpret the data to draw meaningful conclusions;

The ideal candidate possesses a combination of data collection, analysis, critical thinking, problem-solving, and advisory skills.

Duties and Responsibilities:

  • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
  • Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes.
  • Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
  • Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions.
  • Create and execute a framework for assessing and monitoring the cost of services provided by the Information Services department.
  • Analyze economic data, including financial statements, market trends, and industry benchmarks, to identify patterns, trends, and opportunities for improvement.

Requirements:

  • Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
  • Master's degree (such as MBA) preferred.
  • 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
  • Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
  • Strong foundation in statistical analysis, machine learning, data modeling, and data visualization.
  • Proficiency in statistical analysis tools and financial modeling software.
  • Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

Estimated Salary: $142,500 - $170,000 per year, based on factors such as skill sets, experience, and training.



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