Strategic Operational Transformation Specialist

20 hours ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
Company Overview
St. Jude Children's Research Hospital is a world-class pediatric research hospital dedicated to advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment.

About the Role
We are seeking a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office as a Principal Operational Strategy Advisor. This role plays a vital part in utilizing data and business acumen to improve strategic decision-making and optimize operational processes within the Information Services department.

About You
The ideal candidate should possess analytical and communication skills, along with extensive experience in IT operations or healthcare operations. As a key member of our team, you will analyze complex data, develop insights, and collaborate with cross-functional teams to enhance service delivery and customer experience.

Your Responsibilities
- Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
- Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy. Translate findings into actionable recommendations for the organization.
- Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
- Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
- Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their need and provide data-driven solutions.

Your Requirements
- Minimum 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
- Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.
- Excellent communication skills, both written and verbal, with the ability to present complex information to technical and non-technical stakeholders.
- Ability to work collaboratively in a team environment and build relationships with stakeholders at all levels.

What We Offer
A competitive salary range of $104,000 - $186,160 per year, plus a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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