Strategic Technology Advisor for Operational Excellence

1 week ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
About St. Jude Children's Research Hospital

We are a world-class pediatric research hospital committed to advancing cures and means of prevention for pediatric catastrophic diseases through research and treatment.

Our unique bond with our team members enables us to break new ground in medical advancements, and we're seeking a highly motivated and self-driven critical thinker to join our Strategic Technology and Transformation Office as a Principal Operational Strategy Advisor.

Job Summary

This is a challenging role that involves leveraging data and business acumen to drive strategic decision-making and optimize processes within the Information Services department. As a Principal Operational Strategy Advisor, you will play a crucial role in analyzing complex datasets, collaborating with cross-functional teams, and providing actionable recommendations to enhance operational efficiency and customer experience.

Responsibilities
  • Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
  • Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy. Translate findings into actionable recommendations for the organization.
  • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
  • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
  • Design and implement performance measurement frameworks to assess the effectiveness of Information Services' initiatives, projects, and processes. Identify areas for improvement and provide recommendations to enhance operational efficiency.
  • Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
  • Collaborate with cross-functional teams, including IT leaders, business analysts, and stakeholders, to understand their needs and provide data-driven solutions. Clearly communicate findings, methodologies, and recommendations to both technical and non-technical audiences.
Requirements
  • Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
  • Master's degree (such as MBA) preferred.
  • Minimum Experience: 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
  • Highly prefer 8+ years of progressive experience working with Information Technology Operating Models or Healthcare Operations.
Compensation and Benefits

We offer a competitive salary range of $104,000 - $186,160 per year for this role. Additionally, we provide an exceptional benefits package, including a diverse, global patient population and workforce built on the principles of diversity, equity, and inclusion. We strive to ensure the St. Jude culture, leadership approaches, and talent processes are equitable and culturally responsive. Our commitment to diversity, equity, and inclusion is foundational to our success.



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