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Lead Application Engineer

1 month ago

Waukesha, Wisconsin, United States Eaton Corporation Full time
Job Summary

Eaton's Power Systems Division is seeking a highly skilled Lead Application Engineer to provide product engineering support to the marketing team. This role involves working with internal and external customers to develop and implement product solutions.

Key Responsibilities
  • Provide product engineering support to the marketing team for internal and external customers.
  • Support all voltage regulator marketing initiatives.
  • Perform detailed specification reviews to identify and address customer requirements, fit to Eaton's Power Systems Division product scope, features and accessories required for pricing program, areas for exception or clarification for the customer, lead times, alternates for a more competitive offering, special test, customer test/witness, or customer inspection requirements, special documentation and reporting.
  • Provide production application training to Inside Sales Reps, Sales Agents/Reps and Customers.
  • Serve as a key customer liaison for all technical product support matters, including specification clarifications, test requirements, and product support.
  • Provide product application training to Inside Sales Reps, Sales Agents/Reps and Customers.
  • Provide pricing strategy to Product Specialists based on established guidelines while utilizing competitive feedback and customer/market knowledge.
  • Support strategic marketing and new product development initiatives (NPD) through development and collection of Voice of Customer (VOC) data, analysis of product/application trends, and assessment of new product market potential.
  • Develop and deliver product support and marketing communications including technical presentations, training seminars, promotional materials, and research and/or white papers for publication and presentation at conferences.
  • Attend strategic industry meetings, trade shows, and visit key customers to improve the business. Establish and maintain strong professional and interpersonal relationships with customers. Cultivate relationships with vital customers and understand customer needs.
  • Acts as a liaison between engineering, marketing, scheduling, and customers.
  • Learn and understand applicable industry standards i.e., ANSI, IEEE, CSA, NEMA for transformers.
  • Provide plant tours as needed.
  • Visit customer/agent sites as needed.
Requirements
  • Bachelor's Degree in an Engineering or Business discipline from an accredited institution (required).
  • Minimum of four (4) years of experience in technical marketing, engineering, or manufacturing (may include internships or co-ops).
  • No relocation benefit is being offered for this position. Only candidates that currently reside within the immediate geographical area of 50 miles of Waukesha, WI will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation.
  • Must be able to work in the United States without corporate sponsorship now and within the future.
Preferred Qualifications
  • Electrical or Mechanical Engineering degree.
  • Ability to speak and write Spanish fluently. Bilingual in Spanish and English; at a minimum, the ability to understand and to make oneself understood in Spanish.
  • Minimum of 1 year of experience using ERP and quotation systems.
Skills
  • Knowledge of electric power voltage regulators and their components and accessories.
  • Knowledge of typical applications, equipment, systems, and standards for electric power voltage regulators.
  • Excellent analytical, communication, interpersonal, problem solving and decision-making skills to support internal and external contacts within a multi-cultured environment.
  • Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy.
  • Proficient using Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems.
  • Must be very customer and commercial centric.