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Room Attendant
2 months ago
A Housekeeper at Kolter Hospitality Group is dedicated to delivering outstanding service by ensuring a clean and welcoming environment for guests. This role is essential in maintaining the hotel's high standards of cleanliness and comfort.
Key Responsibilities:
- Perform cleaning duties in assigned guest rooms.
- Change bedding and make beds to ensure guest comfort.
- Thoroughly sanitize bathrooms, including sweeping, vacuuming, dusting, mopping, and disposing of trash.
- Restock guest amenities and toiletries as needed.
- Organize and manage cleaning carts, ensuring proper storage at the end of shifts.
- Handle room keys responsibly and return them after shifts.
- Address guest requests promptly and report any issues encountered.
- Follow established procedures for lost and found items.
- Notify management of any maintenance needs in guest rooms.
- Adhere to safety protocols while performing duties.
Behavioral Expectations:
Demonstrate effective problem-solving skills in the workplace while maintaining a positive attitude. Show commitment to the success and development of the organization and act with integrity at all times.
Qualifications:
- Availability to work weekends and holidays.
- Punctuality and adherence to uniform standards.
Experience:
No prior experience required.
Education:
No specific educational requirements.
Physical Requirements:
Ability to stand or walk for extended periods (up to 8 hours) and lift moderate weights (up to 50 lbs).
Kolter Hospitality Group is an Equal Opportunity Employer, committed to creating a diverse environment. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions. This description summarizes primary responsibilities and qualifications and is not intended to cover all duties that may be required now or in the future. Kolter Hospitality Group maintains a drug-free workplace and requires pre-employment drug testing and background checks.