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Housekeeping Attendant

1 month ago

Fort Lauderdale, Florida, United States Four Seasons Hotels Limited Full time
About Four Seasons:

Four Seasons Hotels Limited is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented House Attendant to join our team.

We're a collective of individuals who strive for excellence, pushing ourselves to new heights and treating each other with respect and kindness. Our employees around the world create unforgettable experiences for our guests, residents, and partners through a commitment to luxury with a genuine heart.

At Four Seasons, we believe in recognizing our team members, welcoming new faces, and treating everyone with the same kindness and respect we'd want for ourselves. Whether you work with us, stay with us, live with us, or discover with us, we aim to create lasting impressions that will stay with you for a lifetime.

Our purpose is to connect with the people and world around us, making life richer and more meaningful. We're a team that values teamwork, dedication, and a passion for delivering exceptional service.

About the Role:

The House Attendant is a vital member of our housekeeping team, responsible for stocking linen rooms and storage areas, retrieving and delivering guest request items, and assisting Guest Room Attendants as needed. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Keep all guest corridors neat, vacuumed, and dusted, ensuring mirrors, furniture, floors, elevators, and doors are clean and mark-free.
  • Stock linen storage rooms and armoires daily with supplies and amenities, and move racks of clean room linen to guest room floors.
  • Empty trash and dirty linen from guest room floors and submit maintenance issues to the Engineering Department through designated work systems.
  • Assist Guest Room Attendants as required, moving beds and furniture, turning mattresses, removing or hanging sheers and drapes.
  • Pick up and deliver guest request items on a timely basis, such as irons, ironing boards, cribs, and rollaway beds.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Room Attendant.

Requirements:

  • Prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort.
  • Excellent personal presentation and interpersonal skills.
  • Strong time management skills, with the ability to multi-task, set priorities, and adjust to changing conditions.
  • Ability to operate all computer equipment necessary to perform the job, with knowledge of HotSOS preferred.
  • Excellent communication and interpersonal skills, with the ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
  • Ability to lift, carry, and move up to 40 lbs.

What We Offer:

  • Competitive Salary, wages, and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary Dry Cleaning for Employee Uniforms.
  • Complimentary Employee Meals.

Schedule & Hours:

  • Full-Time / Part-time / On-Call.
  • Overnights.

Miscellaneous:

US work authorization is required. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.