Restaurant Service Manager
5 days ago
Key Responsibilities:
- Organize reservations considering turn times, server sections, and pace.
- Respond to guest inquiries professionally and promptly.
- Maintain cover count by confirming guest reservations, updating reservation status, and reaching out to notify/waitlist.
- Delegate opening side work responsibilities to the host team, including menu-printing and reviewing table plotting.
- Prepare for daily pre-shift by presenting guest count and important guest information.
- Welcome guests upon arrival and verify vaccination status. Warmly thank guests as they depart.
- Understand service pace through awareness of timing, table status, and upcoming seatings.
- Communicate guest notes to management, sommeliers, chefs, and add to guest Resy profiles.
- Assist with team training.
About Lilia Ristorante:
Lilia Ristorante is a restaurant that values excellent service and a welcoming atmosphere. As a Maitre D', you will be responsible for ensuring a seamless dining experience for our guests.
Equal Employment Opportunity:
Lilia Ristorante is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive work environment.
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