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Customer Service Representative for Outdoor Equipment

2 months ago


Charleston, West Virginia, United States Gustas Outdoor Power Equipment LLC Full time
Job Overview

We are a reputable small engine repair business seeking motivated individuals for part-time and full-time positions. Our collaborative team environment promotes effective communication and ensures that tasks are completed with precision. We value work-life balance and are closed on major holidays and weekends, except for one occasion annually.

Key Responsibilities:

  • Responding to customer inquiries via phone
  • Processing equipment check-ins for repairs
  • Documenting completed repairs and reaching out to clients
  • Conducting parts research and inventory management
  • Facilitating sales transactions for parts, equipment, and repair services

Qualifications:

Experience with small engines is advantageous but not mandatory. Proficiency in computer operations is essential.

The starting hourly wage is $11.00, with the possibility of negotiation based on experience. When submitting your application, please indicate your expected salary.

Work Schedule: Monday to Friday, from 8 AM to 5 PM.

A high school diploma or equivalent is required, with some college education preferred. Candidates must be able to lift a minimum of 50 pounds.

About the Company

Gusta's Outdoor Power Equipment specializes in a wide range of lawn and outdoor power equipment, including being an authorized dealer for Bad Boy Mowers and Stihl products. Our knowledgeable and friendly staff is dedicated to assisting customers in finding the right equipment or parts to meet their needs. As a family-owned and operated business, we pride ourselves on providing exceptional service and a diverse selection of outdoor power products to enhance your outdoor experience.