Customer Service Representative
4 weeks ago
At Branch and Daughter LLC, we're seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.
Key Responsibilities:- Process sales transactions, including cash, credit, and mobile payments
- Provide exceptional customer service, answering questions and resolving issues in a professional and courteous manner
- Maintain a clean and organized store environment, including stocking shelves and processing inventory
- Work closely with the culinary team to identify and retrieve customer orders
- Set up and serve batch cocktails, bourbon pours, and other beverages
- Run the Yard Bar during our Summer Live Music Series
- 1 year of customer service experience preferred
- Must be 18 years or older (for the sale of alcohol)
- Good understanding of retail and sales principles
- Full-time and part-time positions available
- Task-driven individual with excellent communication skills
- Comfortable working in a fast-paced environment
- Wisconsin Alcohol Training Certification (can be facilitated once hired)
- Medical, dental, vision, and life insurance offered for full-time employees following initial waiting period
- Half-price employee meals and discounts available for retail
- Most major holidays off
- Immediate Tip Pooling Program added to hourly rate and paid out biweekly
Ranges from $13-$16/hr based on skill level and ability to learn, with potential increase
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