Customer Service Representative

4 weeks ago


Windsor, Wisconsin, United States Branch and Daughter LLC Full time
Job Title: Customer Service Associate

At Branch and Daughter LLC, we're seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Process sales transactions, including cash, credit, and mobile payments
  • Provide exceptional customer service, answering questions and resolving issues in a professional and courteous manner
  • Maintain a clean and organized store environment, including stocking shelves and processing inventory
  • Work closely with the culinary team to identify and retrieve customer orders
  • Set up and serve batch cocktails, bourbon pours, and other beverages
  • Run the Yard Bar during our Summer Live Music Series
Requirements:
  • 1 year of customer service experience preferred
  • Must be 18 years or older (for the sale of alcohol)
  • Good understanding of retail and sales principles
  • Full-time and part-time positions available
  • Task-driven individual with excellent communication skills
  • Comfortable working in a fast-paced environment
  • Wisconsin Alcohol Training Certification (can be facilitated once hired)
Benefits:
  • Medical, dental, vision, and life insurance offered for full-time employees following initial waiting period
  • Half-price employee meals and discounts available for retail
  • Most major holidays off
  • Immediate Tip Pooling Program added to hourly rate and paid out biweekly
Pay:

Ranges from $13-$16/hr based on skill level and ability to learn, with potential increase



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