Customer Service Associate

1 month ago


Windsor, Wisconsin, United States Branch and Daughter LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Branch and Daughter LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service to all guests, ensuring a positive and welcoming experience
  • Process sales transactions accurately and efficiently, including handling cash, credit card, and mobile payments
  • Maintain a clean and organized store environment, including stocking shelves and updating point of sale pricing
  • Work closely with the culinary team to identify and retrieve customer orders
  • Assist with daily set up and service of batch cocktails, bourbon pours, and running the Yard Bar during our Summer Live Music Series
Requirements
  • 1 year of customer service experience preferred
  • Must be 18 years or older (for the sale of alcohol)
  • Good understanding of retail and ability to work in a fast-paced environment
  • Task-driven individual with excellent communication and teamwork skills
  • Wisconsin Alcohol Training Certification (can be facilitated once hired)
Benefits
  • Medical, dental, vision, and life insurance offered for full-time employees following initial waiting period
  • Half-price employee meals and discounts available for retail
  • Most major holidays off
Pay

Ranges from $13-$16/hr based on skill level and ability to learn, with potential increase. Immediate Tip Pooling Program added to hourly rate and paid out biweekly.



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